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Tech support has become one of the most important tasks in any business and for IT support service providers. But, did you know that not all companies can have their own IT department? Having an IT support team requires a high cost and a high level of computer knowledge. For that reason is why companies dedicated to IT support are an ideal solution, therefore, your business can be more affordable by having your remote IT department on demand. If you are looking for IT support and competent IT management, IzzyTech can help. Find out how here –> IT Management

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A woman standing besides a large computer-server room working on a laptop for an IT support service provider

How an IT Support Provider can help you?

Information technology support service providers, also known as IT M.S.P.(IT managed services providers), it sounds complex! But, it isn’t. In simpler words, IT service providers are formed with IT specialists, Technology (tech) experts, most importantly, they have specialized equipment, experience, and knowledge in Information Technology.

Visit It Services by IzzyTech to find how we can help.

Some of the services that a business can expect are:

  • computer maintenance
  • cloud platform support
  • electronic hardware
  • network configuration
  • software applications

IT Experts will provide you with technical support. for example they can provide support by phone, email, or remote sessions. In addition to technical support, an IT MSP can also give professional advice. For example, recommendations for the purchase of computer systems and software. In conclusion, IT service providers can identify and solve the problems in your daily work.

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Types of IT Support Service Providers

IT support service provider meeting indoor, table, laptops, IT support team collaboration.

In the following text, I will share a list of services offered by computer support companies like Izzy Tech. IT support service providers can identify when your company needs help, either with technical support or to increase performance. contact us for a free evaluation.

1. Operating Systems and Applications.

Configuration problems, blocking or malfunctioning of the Windows operating system, office applications, email application and antivirus systems among others.

2. Hardware.

Configuration problems, damages or extensions of internal or external devices, such as: hard drives, memories, processors, drivers, printers, among others.

3. Network Administration and IT Management.

Malfunction and operation of the network, that is, any activity associated with the daily use of network infrastructure. The administration and management of applications in your company.

4. Maintenance of your computer equipment and user support.

Periodic maintenance task to avoid downtime. Disaster recovery and data backup.

5 Administration and Management of active teams and servers

Activities associated with switches, routers, mail servers, among others.

6. Administration and Management of computer security.

Antivirus, antispam, firewall, VPNs

7. Infrastructure Management and Administration.

Backups and software for the automatic generation of backups and storage of your information.

The advantage of having a Technical Support service is that your company is reducing costs, having an IT department for your company will always be the cheapest option, you will improve and optimize your operating times.

Do not forget to visit IzzyTech.ca and see how our services can help your business grow and reduce operating costs.